AccorLive: A driver of digital transformation and collaboration 

WordAppeal is helping Accor revamp its digital workplace, AccorLive, as well as its internal social network, Accor Lounge. The goal was to create a platform that connects Accor’s 250,000 employees across its global network of subsidiaries, franchises, headquarters and hotels. 

WordAppeal began by analyzing user needs, conducting leadership interviews and exploring technological opportunities to help define AccorLive’s ambition and future framework. 

The proposed solution included a customizable intranet portal accessible on desktop, tablet and mobile. It was built around four pillars—connecting employees, showcasing their expertise, encouraging mobility and offering a collaborative cloud-based space. 

The redesign has helped Accor strengthen collaboration and efficiency while advancing its global digital transformation. 

WordAppeal also led the platform’s rollout with a communications and change management plan and now manages its ongoing webmastering.